
Helen is a World Health Organization champion and a director of the Institute for Healthcare Improvement, the National Patient Safety Foundation, and the International Society of Rapid Response Systems. She is a recently retired member of the AHRQ National Advisory Council, and a member of the steering
committee of CUE, the consumer arm of the US Cochrane Center. She is a winner of Consumer Reports’ first national Excellence in Advocacy award and in 2009 was named by Modern Healthcare magazine as one of the “100 Most Powerful People in Healthcare.” Helen worked with the educational program company Transparent Learning on the production of the patient safety video The Lewis Blackman Story, winner of two national film awards. She sits on numerous national committees on patient safety and quality and is a frequent speaker in healthcare and community settings, including conducting training sessions for patients on navigating the medical system. She is author and co-author of numerous articles and patient educational materials and is co-editor of a forthcoming textbook on patient safety competencies for students of the health sciences.
