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YOU: The Smart PatientRoizen MF, Oz M. YOU: The Smart Patient: An Insider's Handbook for Getting the Best Treatment. New York; Free Press. 2006
2004 Annual ReportPennsylvania Patient Safety Authority. 2004 Annual Report. Harrisburg, PA, 2005.
Call To ActionMichigan State Commission on Patient Safety. Call to Action: A Plan to Improve Patient Safety in Michigan’s Health Care System. Southfield MI; Michigan Health and Safety Coalition: 2005.
Medical ErrorNational Patient Safety Agency, the Medical Defence Union and Medical Protection Society. London, England: NPSA; 2005
Wall of SilenceGibson R, Singh JP. Wall of Silence: The Untold Story of the Medical Mistakes That Kill and Injure Millions of Americans. Washington, DC: Lifeline; 2003.
Crossing the Quality ChasmCommittee on Quality of Health Care in America, Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century.
Washington, DC: National Academy Press; 2001.
To Err Is Human: Building a Safer Health SystemKohn L, Corrigan J, Donaldson M, eds. To Err Is Human: Building a Safer Health System. Washington, DC: Committee on Quality of Health Care in America, Institute of Medicine. National Academy Press; 2000.
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