Contents
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- Foreword
- Dedication
- Preface: About this Guide
• Partner organizations: background
• Developing future-oriented consumer champions
• Acknowledgements
• CAPS consumer workshop experience at a glance
• Directory of organizations
- How to Use this Guide
• Part 1
• Part 2
• Definitions
Part 1 Workshop Process and Implementation
This section explains the CAPS workshop process and underlying Appreciative Inquiry processes as applied to a series of successful programs to develop networks of consumer champions for patient safety.
Section I: Workshop Pre-Design
- What is Appreciative Inquiry?
- How to set workshop goals and agendas
- Who do we involve: a call for participants
- Is there workshop prework?
- Fundraising
Section II - Workshop Event
- How is the session structured?
- How does it work? An example of the Appreciative Inquiry workshop process
Section III: Workshop Evaluation and Partner Recognition
- Why evaluate?
- What do you measure?
- What has CAPS learned from its evaluation process?
- How can you recognize those who helped make it happen?
Epilogue
- What is the Future for this Concept?
Part 2 - Related Tools
Items in this section provide examples of materials to assist in launching a workshop experience for consumer champions.
Appendices
A. London Declaration [PDF]
B. Sample Workshop Agenda [PDF] [Word]
C. Workshop Timeline Template [PDF] [Word]
D. Call for Participants [PDF] [Word]
E. Nomination and Application Form [PDF]
F. Appreciative Inquiry Interview guide [PDF] [Word]
G. CAPS Statement of Principles, Values and Beliefs [PDF] [Word]
H. Appreciative Inquiry Introduction Handout [PDF] [Word]
I. Workshop Budget Template [PDF] [Word]
J. Sample Letter of Invitation [PDF] [Word]
K. Statement of Case [PDF] [Word]
L. Thank You Letter [PDF] [Word]
M. Sponsor Recognition [PDF]
N. Vancouver Workshops Product List [PDF] [Word]
O. Consumers Introduction to Patient Safety Reading list [PDF] [Word]
P. Sample Evaluation Form [PDF] [Word]
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